COMPLAINTS
Of course we hope you are completely satisfied with our products. But in case you’re not, you can fill out a complaint. We want you to be happy with our products and help you the best way we can.
You can call us with your complaint: +31 (0)45- 211 08 97
You can e-mail us with your complaint: vierdaagse@lowa.nl
Our complaint procedure:
- You receive an answer concerning your complaint within 14 days.
- We analyse the cause of your complaint and create a solution (if possible).
- We contact you about the outcome and how we can solve it for you and in which timeframe.

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